Privacy Policy

Last updated: July 11, 2026

1. Introduction

This Privacy Policy explains how Buenotech Healthcare LLP ("Buenotech Healthcare LLP", "we", "us", or "our"), the legal entity that develops and operates LaundroCloud under the Bueno Innovations brand, collects, uses, discloses and safeguards information when you visit laundrocloud.com, use the LaundroCloud web or mobile application, or otherwise interact with us.

2. Information We Collect

We may collect the following categories of information:

• Contact details you submit through our website forms — name, email address, phone number and message content.
• Account and business information provided when you sign up for or use the LaundroCloud application — business name, address, staff accounts, order and customer records you enter.
• Communication data generated when we send order or account updates via WhatsApp, SMS or email.
• Usage data such as pages visited, device type and browser, collected automatically through standard web technologies.

3. How We Use Your Information

• To provide, operate and maintain the LaundroCloud platform.
• To respond to demo requests, support queries and contact form submissions.
• To send order updates, delivery notifications and account communications, including via WhatsApp Business messaging.
• To improve our website, product features and customer support.
• To comply with applicable legal and regulatory obligations in India.

4. WhatsApp & Business Messaging

LaundroCloud offers automatic order and delivery updates over WhatsApp. If you or your customers opt in to WhatsApp notifications, phone numbers and relevant order details are shared with our messaging provider solely to deliver those notifications, in line with WhatsApp Business Platform policies.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate LaundroCloud (hosting, messaging, payment processing, form handling).
• Law enforcement or regulators, where required by applicable law.
• A successor entity, in the event of a merger, acquisition or asset transfer involving Buenotech Healthcare LLP.

6. Data Security

We use encrypted storage, restricted access controls and automatic backups to protect data processed through LaundroCloud. While we take reasonable measures to secure your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal and business information for as long as necessary to provide the LaundroCloud service, comply with legal obligations, resolve disputes and enforce our agreements.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at sale@buenoinnovations.com. We will respond within a reasonable timeframe, subject to applicable law.

9. Children's Privacy

LaundroCloud is intended for business use and is not directed at children. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

11. Contact Us

Buenotech Healthcare LLP (operating LaundroCloud under the Bueno Innovations brand)
Door No. 2/930, KTK Building, JT Road, Vadakara, Kozhikode, Kerala, India
Email: sale@buenoinnovations.com
Phone: +91 98463 70100